
Lodge Manager
- South Africa
- Permanent
- Full-time
- At least 3 – 5 years of Management Experience in a 5-star boutique safari lodge/camp
- Excellent written and verbal communication skills are essential
- Competent financial and IT skills
- Energetic, proactive person with a well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience
- Passionate about sustainable tourism and conservation
- Driven, energetic, compassionate, and ambitious, with strong leadership and mentoring skills.
- Unrelenting attention to detail and high standards
- Practical with some experience in maintenance
- Experience in mobile camping and safaris is advantageous
- Open-minded and able to think outside of the box
- Overall management including operations, guest experience, kitchen, financial and staff management and development
- Direct line management responsibility for the senior management team and indirectly for a team of staff
- Budget and forecast creation, management and control in conjunction with the Lodge Administrator and the Regional Finance Manager.
- Human capital management and staff development
- Infrastructure - development and maintenance of all infrastructure
- IT - maintenance IT
- Security - security, emergency response and fire control
- Healthcare – reviewing healthcare facilities and evacuation arrangements
- Environmental health – waste, sanitation, mosquito and pest control
- Logistics - camp moving, set up and take down
- Government – liaison with local, regional and national Government and relevant stakeholders in conjunction with the Regional Manager. Compliance with local licensing, permits etc.
- Conservation – working with the Foundation in conservation and community projects and partnership arrangements
- Sustainability – responsible for ensuring sustainability targets are met and improved upon year on year
- Risk Assessment – ensure lodge is risk assessment compliant
- Lodge Marketing – management of the camp social media platforms, including Facebook, Instagram, etc.
- Must be willing to travel to and from the various camps and Lodges
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