Project Engineer - Richards Bay
Oxyon People Solutions
- Johannesburg, Gauteng
- Permanent
- Full-time
- Actively work on product/project deployment of complex mining Fleet Management solutions in a hands-on manner;
- Support and maintain software.
- Deliver bespoke customization as required.
- Troubleshoot system issues.
- Own and implement customer system configurations.
- Implement system customizations using scripting tools.
- Participate in onsite system installation efforts.
- Undertake complex problem solving involving multiple integrated systems.
- As required, coach, manage and monitor the performance of Project Engineers in the region.
- Coordinate the day-to-day activities of the Project Engineers and other technical staff and or contractors including scheduling onsite work to meet project/service deadlines.
- Develop and manage continuous improvement of Project Engineering software processes, procedures and documentation.
- To ensure that relevant stakeholders are aware of risks and or issues with the product and the technical solutions being deployed to customer sites.
- Escalation of critical issues requiring other stakeholders' input to resolve issues, specifically the relevant Mining Services or supporting team's representative.
- Maintain technical knowledge of the current and upcoming product offerings.
- Maintain knowledge of current, new and evolving strategies and technologies in relation to systems support through appropriate industry links and professional memberships.
- Regular reporting of current project issues, including updates on status and resolution methods.
- Serve as primary source of help and assistance for the Project Engineers and other technical staff.
- Utilizing relationships developed with customers and other contacts to advise Mining Services Team of potential issues affecting customers as well as other opportunities for Hexagon Mining.
- Work collaboratively with the sales team in a pre-sale's capacity (e.g., attending / leading technical presentations).
- Representing Hexagon Mining in a helpful, professional and courteous manner at all times.
- Maintain, enhance and adhere to Hexagon documentation and reporting standards, systems and processes.
- Compliance with Hexagon Mining's Workplace Health and Safety policies and procedures, participation in audits and compliance with instructions given concerning the health and safety of himself/herself and the safety of others
- Underground work will be required from time to time
- Other Ad Hoc duties as required.
- Bachelor's degree or foreign degree equivalent in Engineering (Computer / Mining / Electrical / Electronic), Computer Science, or a related field.
- 3 years previous mining related industry experience of progressive experience in job offered, or as a software engineer, database administrator, software consultant, mining engineer, or related occupational title.
- Experience in Postgres, SQLite, SQL Server, LINUX, LINUX shell scripting, Ubuntu, Ruby, Microsoft Visual Studio.net, Net Beans IDE.
- Knowledge of C++ or objective C software development.
- Understanding of LANs, WANs, working with DOS.
- Capable of supporting a site in at least one of the following areas - Wifi, Microsoft Reporting Services, Fleet Management systems or High Precision Guidance (Highly desirable).
- Previous experience working remote teams (Highly Desirable).
- The desire to expand own knowledge and skill set as well as sharing knowledge with other team members wherever possible.
- Experience using Scripting languages (ruby is preferable).
- Well-developed communication skills, both verbal and written.
- Ability to form strong relationships with customers and represent the company professionally.
- Ability to set and meet the team and individual goals and deadlines.
- Ability to resolve technical and complex issues.
- Ability to rapidly grasp technical solutions, concepts and products.
- Maintaining and supporting Linux/Unix environments.
- Developing or supporting open source software
- Setup and support of relational databases.
- Customer Focus
- Achieving Results
- Teamwork
- Communication
- Passion and Commitment
- Strong prioritizing
- Time management
- Adaptable
- Frequent travel within the region (40 - 60%) and intermittent international travel, as required
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