Temporary Senior Debt Collection Administrator (3-6 months)

South Africa
Temporary
Part-time

2 months ago

Job SummaryLocation: RSA (Remote).Working Hours: 07:30 to 16:30 RSA time, with a one-hour lunch break.Duration: 3 to 6 months, depending on performanceJob Overview:APEX is seeking 2-4 experienced Senior Debt Collection Administrators to join our team immediately. These are temporary roles designed for professionals who excel in debtors management and collections, and who can hit the ground running without a notice period. The successful contractors will work remotely, engaging directly with customers to recover overdue accounts and escalate issues as needed.Key Responsibilities:

Make outbound calls to customers regarding overdue accounts
Log and document collection activities accurately
Send statements and follow up on payment commitments
Escalate complex issues appropriately
Work diligently to meet daily KPIs and deadlines
Take ownership of assigned accounts, ensuring timely resolution
Ideal Candidate Profile:
Excellent communication skills: Friendly, professional, and articulate when speaking with customers
Proven experience: Extensive, successful background in senior debtors management and collections-no interns, trainees, or junior clerks
Organized and responsive: Capable of working accurately, neatly, and efficiently under pressure
Customer-focused: Skilled in active listening, identifying issues, and following through on actions to close queries
Self-starter: Able to work independently with a sense of urgency and ownership

Additional Details:Pay: Consultant agreement | paid upon presentation of invoiceContract: Immediate start, with ongoing employment based on performanceIndian Ocean Export CompanyRecruiter

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