Operations Associate (6 Month Contract)

Houst

Cape Town, Western Cape
R180,000-200,000 per year
Contract
Full-time

30 days ago
Apply easily

About the role:We are seeking a highly motivated and experienced Operations Associate to help take our operations to the next level. The successful candidate will be supporting Houst’s operational success in our biggest and most important market. They will work in a team of Operations Associates striving to achieve excellence across all areas of operations, with a view to delighting our guests and hosts with 5-star experiences every time.Key Responsibilities:

Scheduling and management of cleaning and maintenance
Communication with and performance management of external suppliers, ranging from maintenance providers, linen delivery companies and independent contractors
Contribute to the delivery of KPIs
Managing inbound requests, scheduling and communicating with cleaners as well as any other operational tasks that support the business
Collaborate with internal teams to improve processes and maximise our hosts’ success

Requirements

Previous experience working in an operations team in a fast-paced environment
Ability to use Excel or Google Sheets to process data and track information
Strong organisational and time management skills, with the ability to prioritise tasks effectively
Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders
Resourcefulness, initiative, and a proactive approach to overcoming challenges
Extreme attention to detail
Availability to work UK hours (9 am to 6 pm GMT) five days per week including some weekends

Benefits

33 paid holiday days (includes public holidays)
An extra day off for your birthday - because who wants to work on their birthday?
Laptop - for business use
Regular team social events (both in person and virtual)
Company-wide recognition of outstanding work
Opportunities to innovate

At Houst, we embrace diversity and inclusion as fundamental pillars of our workplace culture. We believe that a diverse team fosters creativity, innovation, and success. We are committed to creating an inclusive environment where everyone feels valued and has equal opportunities to contribute and succeed.

Houst