Floor Manager – 4 Star Hotel – Johannesburg South

• Oversee the daily operations of the hotel restaurant, ensuring exceptional guest service at all times
• Manage floor staff, provide training, and maintain high service standards
• Handle restaurant administration including rosters, stock control, ordering, and cost management
• Plan and execute corporate functions, events, and group bookings within the restaurant
• Work closely with the kitchen team to ensure seamless coordination between FOH and BOH
• Ensure compliance with health, safety, and hygiene standards
• Drive revenue through upselling, menu promotions, and excellent guest engagement
• Handle guest feedback professionally and maintain strong guest relations
• Prepare management reports and liaise with the hotel’s senior management team

• Minimum 3–5 years’ experience as a Restaurant Manager in a 4-star hotel or high-end restaurant environment
• Strong background in hospitality and food & beverage management
• Excellent leadership and team management skills
• Strong organisational skills with the ability to manage restaurant administration and budgets
• Knowledge of health & safety regulations and best practices in hospitality
• Ability to manage events, corporate functions, and group dining effectively
• Professional, well-presented, and customer-focused attitude
• Must be based in Johannesburg or willing to relocate to Johannesburg South

Hospitality Jobs Africa