Renowned IT & Office Automation Company is looking for an experienced Technical Manager to join their team.Minimum Requirements:Technical Qualification/Certification in Office Automation and Information Technology is advantageousMust have previous experience managing a Technical Department in the Office Automation and/or Information Technology Industry.Matric qualification is essentialMust be computer literateSkills Required:Technical Proficiency: Strong understanding of office automation systems, IT infrastructure, and related technologies.Project Management: Ability to plan, execute, and manage projects effectively, including setting goals, timelines, and budgets.Team Leadership: Ability to lead and motivate a team of technical professionals, delegate tasks, and provide guidance and support.Problem Solving: Strong analytical and problem-solving skills to identify issues, assess risks, and develop solutions.Communication: Excellent communication skills, both verbal and written, to effectively communicate with team members, stakeholders, and clients.Customer Focus: A customer-centric approach to understand and meet the needs of customers and ensure customer satisfaction.Adaptability: Ability to adapt to changing technologies, priorities, and environments.Strategic Thinking: Ability to think strategically and align technical initiatives with business goals and objectives.Collaboration: Ability to collaborate with cross-functional teams and stakeholders to achieve common goals.Budgeting and Financial Management: Knowledge of budgeting principles and financial management to manage budgets and resources effectively.Vendor Management: Ability to manage relationships with external vendors and suppliers to ensure the timely delivery of products and services.Continuous Learning: Willingness to learn and stay updated with the latest technologies and trends in the industry.Duties:Managing Technical Operations: Overseeing the technical aspects of office automation systems and IT Equipment, including installation, maintenance, and troubleshooting.Team Management: Leading and managing a team of technical staff, assigning tasks, and ensuring that projects are completed on time and within budget.Technical Support: Providing technical support to customers and internal teams, resolving technical issues, and ensuring customer satisfaction.Quality Assurance: Ensuring that all products and services meet quality standards and comply with regulations and industry best practices.Budgeting and Cost Control: Managing the budget for technical operations, identifying cost-saving opportunities, and ensuring that expenses are within budget.Training and Development: Providing training and development opportunities for technical staff to enhance their skills and knowledge.Vendor Management: Managing relationships with external vendors and suppliers to ensure the timely delivery of products and services.Research and Development: Staying updated with the latest technologies and trends in the office automation and IT industry and recommending innovative solutions to improve efficiency and productivity.Documentation: Maintaining accurate documentation of technical processes, procedures, and system configurations.
