Systems Engineer (Infra / OS)Location: MidrandContract duration: 12 monthDescription:
This is a very technical, hands-on opportunity and the employee will be part of the HUB Infrastructure/OS Delivery team responsible for delivering advanced technical projects as part of a Paas (Platform as a Service) solution.
Services include technologies related to infrastructure Server and FC Storage hardware, Network and FC switches, Network Load Balancers, Operating Systems, Virtualization and Backup and Recovery strategies.
Main Responsibilities
The Systems Engineer will be required to compile granular deployment plans containing step by step technical detail for change implementations.
Successful implementation of the self-compiled or alternate engineer compiled deployment plans.
The applicant will become involved in delivery & support of cutting-edge projects within the telecommunications industry and will assist within the team with the analysis and design of new and enhanced rollouts of the latest PaaS / Cloud delivery solutions.
Implementation and Maintenance of existing and new monitoring and alerting tools to ensure our 24/7 standby personnel are informed of any alerts generated on customer sites.
The role also requires the applicant to become part of the 24/7 standby roster which is comprised of both the delivery and ops teams.
KPIS
Projects - Ensuring project timelines are met
Change control
Ensuring deployment plans are submitted on time
Ensuring deployment plan implementation is completed correctly and on time
Task Tracking & SLA fulfilment
Maintain and resolve Service Desk tickets as per the designated priority assigned
Time logging
Ensuring all work log detail and time spent reflects correctly using Remedy, Jira, ManageEngine Service Desk
Qualifications and Experience
Senior Certificate
Relevant IT Qualifications (Diploma or Degree)
Advanced *NIX (Linux / Unix) certification or relevant experience
