Assistant Store Manager (40hr) - @Home Westville Pavilion - KZN
The Foschini Group
KwaZulu-Natal
Permanent
Full-time
1 month ago
Job Description:Responsibilities:Driving turnover to ensure achievement of targetsControlling expensesManaging stock losses to ensure shrinkage is in line with the Company standardPeople management, including recruitment, development of staff, employee relations, performance managementExecuting in-store merchandising strategy and standardsEnsure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersQualifications:A Grade 12 qualificationA minimum of 3 years retail or admin experienceSkills:Have an interest in fashionA passion for excellent Customer services and sales environmentPrevious Retail Management experienceFigure and admin orientatedOrganised and thoroughAn excellent leader and business managerProfit and turnover drivenAble to manage risk within the storeThe ability to communicate and persuade effectively at all levelsAbility to show initiative and be resourcefulAbility to source and implement effective solutions in a fast-paced environmentCustomer Service DeliveryOffice SystemsPolicy & ProceduresStrategic Sales PlanningManaging the Sales ProcessCustomer Value ManagementCompetencies and behaviours for success:Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Effectively building formal and informal relationship networks inside and outside the organization.Building strong customer relationships and delivering customer-centric solutions.Making good and timely decisions that keep the organization moving forward.Anticipating and adopting innovations in business-building digital and technology applications.Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Making good and timely decisions that keep the organization moving forward.Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Developing people to meet both their career goals and the organization's goals.Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.Providing direction, delegating, and removing obstacles to get work done.Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Holding self and others accountable to meet commitments.Good verbal/ written communication skills and good organisational skillsStrong organizational and planning skillsThe ability to multi-task in a fast-paced environmentThe ability to work independentlyThe ability to take initiativeA high level of attention to detailPreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About Us:Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About the Team:@home is a well-established homeware and furniture brand offering its guests a full range of premium, quality homeware and furniture.@home is looking for individuals who believe in the art of possibility, and delivering a true omni-channel experience.Do you love making people feel at home? Are you driven by exceeding business and guest experience?
