Regional Internal Auditor- Eastern Cape
- Port Elizabeth, Eastern Cape
- Permanent
- Full-time
- Responsible for conducting audits at service centres by: -
- Performing, service centre reviews in line with required audit programme and internal audit plan
- Add value to the business by generating practical recommendations to improve business processes, risk management and controls.
- Investigating, and where necessary, addressing all areas of concern highlighted from the audit.
- Provide insightful reports to management on the findings for each audit, including management responses and action plans. Follow –up and report on key recommendations from audits to ensure that the agreed actions have been implemented.
- Analysing all aspects of the service centre activities i.e. Issues, returns, scrapping, stock variances etc.
- Present the findings of the investigations to the Internal Audit Manager
- Offer solutions to problems identified whereby reducing CHEP exposure to any possible fraudulent activity.
- Offer assistance in implementing recommended changes
- Ensuring physical verification of stock inventories is conducted quarterly and as per adhoc requests at specified service centres to ensure the stock count processes are performed in accordance with procedures.
- Perform an independent verification of physical stock balances at the Service centres.
- Perform and evaluate control adequacy and effectiveness reviews of business processes.
- Perform process level risk and control assessments.
- Prepare audit programs for execution, including continuous audits.
- Prepare audit working papers.
- Perform follow-up audits and monitoring of outstanding audit findings.
- Align audit assignments and scope with external auditors to optimize audit coverage and prevent duplication.
- Perform ad-hoc assignments (management requests/ project assurance, etc) as value added service
- Follow up any Asset Protection & Recovery issue as required by asset management.
- Investigate Stray Equipment leads and ensure the communication of CHEP’s ownership rights
- Arranging stock count dates and time with customer well in advance.
- Correspond and arrange stock counters with customers.
- Ensure customer is represented at stock count and if not get signed agreement from customer accepting the results.
- Conduct physical stock count with client.
- Assist with and verify stock recons and agree the surplus/loss figure with Business Managers, ensuring that the stock recon is signed by both CHEP staff and the customer
- To ensure that all activities allocated in Salesforce are resolved in accordance with the business rules and within the agreed time frame
- To escalate audit results/problems to the relevant BM and Customer Contact Supervisor for further action.
- Responsible for the monitoring of Temp Suspense accounts for the region:
- Ensuring all transactions on the Temp Suspense account are investigated and resolved timeously.
- Reconciling the Temp Suspense accounts.
- Raising Salesforce requests and activities to resolve transactions processed to Temp Suspense accounts.
- Reporting on Temp Suspense account status.
- Document and report control deficiencies/audit findings and recommendations and discuss these with management.
- Meeting deadlines
- Travel 60-70%
- Locating source documents relating to audit
- Arranging time with individuals to complete audit
- Follow up with business on all completed Audits and management comments.
- Working in a matrix environment
- Influence and streamline business processes.
- Review of compliance with business procedures.
- Identify and report non-compliance.
- Service Centre Staff and Management
- Relevant Head Office Staff
- Sales and Marketing Staff
- Internal Auditors
- Operations Managers
- Customer Contact Team/Asset Management
- Suppliers
- Customers
- External Auditors
- Computerised accounting experience
- Reconciliation experience
- Knowledge of financial regulatory requirements
- Auditing experience
- Valid driver’s licence
- High ethical standards and integrity
- Discrete
- Assertive
- Tactical
- Critical thinking
- Flexibility and adaptability
- Results driven, and goal orientated.
- Team player
- Efficient use of audit tools and automation.
- Proven internal audit skills including ability to identify and assess business risks.
- Good business acumen and well-developed problem-solving ability.
- Interpersonal skills at all levels within the organisation.
- Excellent report writing, verbal communication, interviewing and presentation skills.
- Attention to detail.
- Analytical
- Financial accounting package
- Excel and Word
- SAP (an advantage)