IT Business Partner

Cape Town, Western Cape
Permanent
Full-time

6 days ago

Job PurposeThe role will perform IT business partnering (ITBP) focusing on providing ownership and leadership in technology areas. The ITBP proactively serves as a “trusted advisor,” and is the primary IT point of contact to allocated business line executives and managers. Through this role we ensure continue alignment of IT with business need, improved communication, improved efficiencies and increased agilityTo make use and understand technologies, apply research, and practices for the collection, integration, analysis and presentation of information. To ensure the supported business units, with a key focus on sales force, are equipped with optimal tools to stay at the leading front of the pharmaceutical industry and to identify risks and opportunities.Accountabilities

Model Development & Maintenance
Engage with BU team to understand their requirements
Oversee and develop enhancements to new and existing Business Intelligence (BI) models
Investigate data quality deficiencies on business units BI models
Maintenance of input data across multiple platforms
Manage expectations with stakeholders from the BU teams when new developments are executed, or data quality issues are being resolved
Continuous review of all current applications and ensure processes are effective & efficient
Ensure strong partnership with business units assigned to identify opportunities to enhance productivity and improve efficiency
Tactical/Strategic Analysis and Reporting

Reports, presentations, and any relevant communication
Support decision making: preparing of reports/analyses with the purpose of deriving insights
Produce the Standard supporting reports- e.g. IQVIA TPM, Primary and Secondary Sales, Scripting
Produce the stand alone reporting (MOR, Governance)

Conduct ad-hoc market research * Develop and maintain Business Intelligence applications, deploy and maintain databases

Ensure business requirements are accurately captured
Research IT best practices within the BU
Source the required data as dictated by the business requirements
Work with key stakeholders and users of the reporting and analytical platforms to advise on best practices, usages and identify further opportunities
Collaborate within IT on databases, servers, infrastructure, reporting and analytics platforms to ensure systems are developed, implemented, optimised, supported and maintained to align timelines and completeness.
Develop technical requirements for application and ensure they aligning to business priorities
Software development, deployment, and maintenance of applications and solutions
Evaluating and improving existing system
Developing solutions that inform decision making
Ensure solution is optimised for performance
Contribute to overall model design by providing insights to team on business need

Aid in testing of model delivery for different stakeholders * Drug Safety / PharmacovigilanceEscalate within 1 business day (24 hours) of becoming aware of any adverse events or serious medical incident to Drug Safety Unit/Pharmacovigilance on all Cipla products * IT Business Partnering

Support other ITBPs beyond individual role and function, sharing ownership with other ITBPs with the aim of continuous improvement
Build strategic relationships with partners to stimulate, surface, and shape demand.
Present and explain complex Digital concepts to non-technical stakeholders
A thought Leader about applying technology to build competitive advantage by improving the efficiency and effectiveness of the business unit through the reliable use of technology tools
Single Point of contact for all IT requests by co-ordinating and facilitating the request to different IT departments through to completion
Keep abreast of developments in IT and identify appropriate and cost-effective IT solutions to meet the demands of the group

Complete monthly reporting of IT activities, unresolved issues, threats and planned activities.

Cipla

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