Account Manager

• Provide purpose fit solutions through an in-depth understanding of specific client needs and provide customised solutions
• Engage with clients on a regular basis to maintain sound relationships.
• Stay abreast of and inform the Sales Manager/ Sector Head of changing market and competitor trends.
• Maintain a current and updated database on all clients in own portfolio.
• Report sales and service statistics to the Sales & Service Manager/ Sector Head on a weekly basis.
• Ensures that the service offering provided satisfies customers' needs
• Resolve all enquiries or queries.
• Assist with preparing and presenting business proposals to both existing and new potential customers
• Ensures effective classification of client information to ensure fast and accurate retrieval
• Keeps informed of legislative requirements pertaining to document & records management.

• 3 year Degree/Diploma/Higher Diploma in Sales/Marketing/Retail Management
• At least 3 years' experience in a sales/business development role preferably in Information Services/ Warehousing/ Logistics or similar environment
• Postgraduate qualification is business administration will be highly advantageous
• Account management experience in document management and archival related or similar industry sales will be preferable
• Business to business (B2B) experience
• Excellent track record in delivering high level sales presentations
• Excellent track record in meeting and exceeding monthly, quarterly and annual sales targets
• Highly computer literate
• Prepared to travel between sites/clients
• Experience in tender document preparation
• Own vehicle and valid driver's licence

• Excellent communication and interpersonal skills.
• Flair and drive for sales
• Solutions driven
• Business acumen and be able to communicate with senior to top management levels

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