Support Administrator

  • KwaZulu-Natal
  • Permanent
  • Full-time
  • 1 month ago
Job description
We are looking for a proactive and reliable Support Assistant to join our dynamic team. This role is ideal for someone who is highly organised, tech-savvy, and confident working independently.Key Responsibilities:Liaise with Insurance Brokers and Clients via phone and email
Schedule and coordinate fitments of tracking devices
Manage incoming and outgoing paperwork and keep digital systems updated
Monitor device activity and inform clients of non-communicating units, arranging repairs as needed
Ensure accurate and timely updates across all platforms and records
Provide exceptional customer support without needing constant supervision
Minimum Requirements:Computer literate – Proficient in Microsoft Office (Outlook, Excel, Word)
Knowledge of IoT technology and tracking systems (experience with vehicle tracking software is an advantage)
Ability to work independently and take initiative – not micromanaged
Clear criminal record
Own reliable transport and a valid driver’s license
Must reside in or near the Hilton / Pietermaritzburg areaThe post appeared first on .

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