Customer Success Consultant
Exceed Human Resource Consultants
- Stellenbosch, Western Cape
- Permanent
- Full-time
- The development of new sustainability content to accommodate customers that operate in different contexts (i.e. macadamia farming vs. trout farming).
- Desktop research and building understanding and knowledge in the context of different industries, commodities, and operating environments in the agriculture and food system supply chains.
- Disseminating and writing content for our sustainability frameworks (includes environmental, social and economic aspects of sustainability).
- Mapping of global compliance standards to our frameworks.
- Identifying and building relevant and meaningful business sustainability success performance indicators across industry contexts.
- Researching & consolidating sustainability good management practices for different industries & contexts.
- Product content maintenance; updating and uploading content to the SHERPA online system via the online internal Admin interface.
- Refining and maintaining standard operating procedures.
- Providing support to the broader team as needed.
- Incorporating new sustainability content into the tool in line with new protocols, regulations, customer needs and research.
- Updating & training team members on content updates, or new content that has been developed.
- Contributing to and working in line with an overarching content plan and milestones.
- A genuine passion for sustainability with an appropriate level of understanding and knowledge of sustainability issues and solutions in primary production and the food industry.
- BEng, BSc, BCom, or similar
- Experience in the agricultural and/or food industry
- Ideally at least 1 year of work experience
- Research, comprehension, writing and knowledge dissemination skills
- Passion for learning, research and for developing understanding
- Excellent writing and communication skills
- Attention to detail
- Excellent understanding of agriculture & food supply chains
- Ability to work independently, to take initiative and ownership
- Ability to work well in a team
- Good time management and prioritisation skills
- Ability to work well under pressure
- Comfortable in the use of IT platforms
- Happy to complete routine tasks
- Based in Stellenbosch region or surrounds
- Have a valid SA drivers' license and own transport
- Email your comprehensive CV to
- We reserve the right to only conduct interviews with candidates of choice.
- Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
- Name*
- Subject*
- Phone*
- Email*
- Message*
- Upload your CV*
the next step?Are you ready to take the next step?Submit your CV"*" indicates required fieldsPersonal Information Full Name & Surname*Name SurnameIdentification Number*Nationality(if not South African)Equity StatusOther agencies you are registered with*Do you have own Transport*Drivers licence Code*e.g. EB / EC Permanent residential address*Street Address Address Line 2 City Province Postal Code CountryContact numbers*Other Contact numberEmail*QualificationsHighest Qualification(s):Qualification*Year Completed*Student Number if in processInstitution*QualificationYear CompletedStudent Number if in processInstitutionMembership Numbers (if applicable)SAICASAIPACIMAComputer Skills / Programmes*LanguagesHome Language*Speak fluently*Read*Write*2nd LanguageSpeak fluentlyReadWrite3rd LanguageSpeak fluentlyReadWriteRemunerationCurrent Bruto Remuneration per month*(excluding bonus)Bruto Remuneration Required per month*(excluding bonus)Notice Period*30 days' noticeOne calendar monthImmediatelyOtherAdditional InformationDo you use Social Media?*e.g. Facebook / Twitter / LinkedIn (specify)Limitations*Disability*Specify*Which geographical areas do you prefer to work inNorthern SuburbsBolandOverbergGautengKZNSouthern SuburbsWest CoastWinelandsLimpopoFree StateCape Town CBDNamibiaMpumalangaEastern CapeOtherOther*ReferencesReference OneName*Company & Position*Contact Number*Email*Reference TwoName*Company & Position*Contact Number*Email*Upload your CV*Accepted file types: pdf, Max. file size: 100 MB.I hereby authorise any of my former employers / references to furnish records of my services, my reason for leaving employment, together with other information they may have. I authorise EHRC, to discuss and present the above information to prospective employers. I certify that all statements made above are true and correct and give EHRC authorisation to verify/check (by using LexisNexis) any personal information as well as any information that I have provided in support of my application, inc. but not limited to the SAPS, and any educational, training, credit bureau and fraud prevention organizations for the purpose of verifying my personal credentials and records. I also certify that I consent to being contacted via email, sms or telephone. I will not hold EHRC (or LexisNexis) liable in terms of any job requirements, direct or indirect negotiations or dealings with the prospective employer or validation of information supplied and accept that the employer, may at any time, withdraw a position or change criteria at his/her own discretion. The final decision is that of the employer and I will accept the outcome of the decision made and not hold EHRC liable for an unsuccessful application on whatever grounds. EHRC is not obliged to release any reasons for an unsuccessful application. Furthermore, if successfully placed, I indemnify EHRC from any damages, legal costs or any other monies payable in connection with any dispute, action, proceeding or prosecution that may arise between myself and the employer.Signature*Save and Continue Later© 2024 Exceed. All Rights Reserved. Designed, Hosted & Managed ByWe use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.