Dutch speaking Customer Support Agent job – Competitive salary + benefits – Cape Town, South Africa

Cape Town, Western Cape
Permanent
Full-time

2 months ago
Apply easily

Are you ready to turn customer service into an exciting career adventure? We're looking for a Dutch speaking Customer Support Agent to join a fast-paced, international team in Cape Town, South Africa. If you love solving problems with a smile, this could be your chance to make every day feel like a win (for you and your customers)! This is not your aSpanish speaking Customer Experience Agent job - Competitive salary + benefits - Cape Town, South AfricaDo you have a passion for people and a flair for the Spanish language? We're on the lookout for a Spanish speaking Customer Experience Agent to join a fun and supportive team in Cape Town, South Africa. Whether it's solving issues, sharing product knowledge, or making someone's day just a little easier, you'll be the voice that brings clarity and warmth to every interaction. Sound like your kind of vibe? Apply today!Your key job responsibilities as the Spanish speaking Customer Experience Agent in Cape Town, South Africa:

Engage with Spanish speaking customers via chat, phone, or email to address queries, complaints, or feedback.
Deliver efficient and personalised support with a professional yet friendly tone.
Collaborate with other departments to resolve customer issues in a timely manner.
Track and log customer interactions accurately in the system.
Continuously update your knowledge on products and services.
Gather feedback from customers and suggest improvements to the customer experience.
Work in shifts as required, including weekends and holidays.

Requirements for this Spanish speaking Customer Experience Agent job in Cape Town, South Africa:

Must be fluent in Spanish, both spoken and written.
Proficiency in English is a must.
Previous customer support experience is beneficial but not essential.
Strong communication and problem-solving skills.
Ability to work independently and as part of a team.
Calm and positive approach when handling customer issues.
Flexible with work hours and comfortable in a fast-paced environment.

If you meet the above requirements for this Spanish speaking Customer Experience Agent job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to today! If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.If you wish to view additional , please click through to our job section.Spanish speaking Customer Experience Agent job - Competitive salary + benefits - Cape Town, South AfricaDo you have a passion for people and a flair for the Spanish language? We're on the lookout for a Spanish speaking Customer Experience Agent to join a fun and supportive team in Cape Town, South Africa. Whether it's solving issues, sharing product knowledge, or making someone's day just a little easier, you'll be the voice that brings clarity and warmth to every interaction. Sound like your kind of vibe? Apply today!Your key job responsibilities as the Spanish speaking Customer Experience Agent in Cape Town, South Africa:

Engage with Spanish speaking customers via chat, phone, or email to address queries, complaints, or feedback.
Deliver efficient and personalised support with a professional yet friendly tone.
Collaborate with other departments to resolve customer issues in a timely manner.
Track and log customer interactions accurately in the system.
Continuously update your knowledge on products and services.
Gather feedback from customers and suggest improvements to the customer experience.
Work in shifts as required, including weekends and holidays.

Requirements for this Spanish speaking Customer Experience Agent job in Cape Town, South Africa:

Must be fluent in Spanish, both spoken and written.
Proficiency in English is a must.
Previous customer support experience is beneficial but not essential.
Strong communication and problem-solving skills.
Ability to work independently and as part of a team.
Calm and positive approach when handling customer issues.
Flexible with work hours and comfortable in a fast-paced environment.

Assist Dutch speaking customers with account queries, product support, and general inquiries in a friendly and professional manner.
Resolve customer issues efficiently across email, live chat, and phone with a can-do attitude.
Translate customer feedback into actionable insights to improve the customer experience.
Collaborate with international team members to ensure seamless service.
Provide aftercare and follow-up support to ensure satisfaction and resolution.
Maintain accurate records of interactions using internal tools and CRM systems.

Requirements for this Dutch speaking Customer Support Agent job in Cape Town, South Africa:

Must be fluent in Dutch, both spoken and written.
Must be proficient in English for team collaboration.
Must have previous customer service experience (remote or on-site).
Must have strong communication skills and a passion for helping others.
Must have attention to detail and multitasking abilities.
Must be able to work flexible shifts, including weekends and holidays.

If you meet the above requirements for this Dutch speaking Customer Support Agent job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to today! If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.If you wish to view additional , please click through to our job section.

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