Team Leader: Technical Support

Isilumko Staffing

  • Pretoria, Gauteng
  • Permanent
  • Full-time
  • 16 days ago
Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center environment.Duties
  • Will be responsible for leading technical support team,
  • Providing hardware and software support (LAN & WAN)
  • Providing 2nd line support to users, investigate and provide solutions (TCF)
  • Finance, procurement and asset management
Requirements
  • Must have matriculated.
  • National Diploma in IT (advantageous)
  • Must have A+ certification.
  • Must have N+ certification.
  • Must have 5 years of experience in 2nd and 3rd line Support.
  • Must have Team lead Experience.
Skills
  • Leadership
  • communication
  • Computer Literacy

Isilumko Staffing