Sales Consultant- Insurance Inbound and Outbound

• Contribute to the achievement of organizational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc).
• Deliver efficient customer service levels through effective call management.
• Achieve operational requirements and service delivery through effective time and attendance management.
• Connect, develop rapport, always form relationships and ensure positive customer experiences.
• Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction.
• Responsible for individual actions and the delivery of high-quality standards.

• Matric / Grade 12/ SAQA Accredited Equivalent
• The appropriate FAIS accreditation AND RE
• A relevant 3 year Business related degree / diploma
• At least 1- 2 years sales experience, preferably in the short term or long term insurance industry
• Commercial Insurance Experience

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