Spa Facilities Co-Ordinator
Miranda Forrester Spa & Beauty Placements
- Tokai, Cape Town
- R10,000 per month
- Contract
- Full-time
- Monday – Sunday
- 09:00 - 18:00
- 1x Weekend off per month + days off in the week
- R10,000 Basic Salary per month
- Service Commission (on any therapies performed by you)
- Retail Commission
- Company benefits & perks
- Reliable transport within the Southern Suburbs
- Understanding of Thermal Baths / Hydrotherapies and spa/pool facilities
- Excellent guest communication and command of English - our guests are mostly international tourists
- Professionally groomed & presentable
- Take pride in your work and nurture the gardens & facilities offering our guests the very best
- SAAHSP / ITEC / CIDESCO accredited qualification
- Conducting Spa Tours
- Concierge experience or similar in hospitality environment
- Day Spa experience within a Hotel or Resort or independent day spa (at least 2 years)
- Cruise Ship OR international employment experience - BONUS
- Able to perform spa therapies when operationally required - should you have the desired qualifications
- Maintain the outdoor gardens, relaxation areas, and hydro facilities to reflect the Spa’s sense of peace and connection with nature.
- Regularly check that all facilities, from loungers to pools and pathways, meet cleanliness, comfort, and safety standards.
- Support spa therapists and reception team by ensuring facilities are guest-ready at all times.
- Escorting and planning of guests whereabouts during the stay with us
- Conduct daily walkthroughs of the thermal suite and outdoor spaces to identify and resolve any maintenance, safety, or cleanliness concerns.
- Liaise with the Maintenance and Housekeeping departments to address repairs, upkeep, and cleaning needs promptly.
- Monitor usage of facilities and proactively manage scheduling or access to prevent crowding and ensure guest comfort.
- Ensure compliance with health, safety, and hygiene regulations for all facilities under care.
- Work closely with the Spa Manager to align facilities standards with guest feedback and brand expectations.
- Take accountability for facility readiness, reporting issues proactively and following up until resolved.
- Embody professional excellence by setting high standards in how spaces are cared for and presented.
- Invite feedback from team members and management to improve operations and guest satisfaction.
- Manage resources responsibly, ensuring energy and water usage in thermal suite areas are efficient and mindful.
- Support the Spa’s commitment to nature by ensuring gardens are nurtured in line with sustainable practices.
- Strong eye for detail and pride in maintaining beautiful, functional environments.
- Proactive problem-solver with a hands-on approach.
- Ability to coordinate with multiple departments effectively.
- Calm, guest-oriented presence with a focus on creating serene experiences.
- Assist where operationally required within the spa