Service Advisor

Express Employment Professionals

  • Nelspruit, Mpumalanga
  • Permanent
  • Full-time
  • 16 days ago
The following minimum criteria must be met:
  • Matric certificate or equivalent
  • Unendorsed driver’s license (specified code)
  • Computer literacy
  • Willingness to work flexible hours/over time
  • Professional appearance & 1st impressions
  • Fluent, clear English communication
  • Ability to handle difficult customers
  • Customer service orientation
  • 2 - 5 Years' Experience within the Premium Motor Brand Industry (Ex. BMW, Audi, Jeep, Volvo, Jaguar etc.)
In addition to checking for the pre-requisites, assess and obtain proof of:
  • Ability to build positive relationships
  • Helpful and supportive behaviour in interactions
  • Persuasive, fluent and confident communication
  • Sense of urgency
  • Physical fitness and ability to handle stress
  • Professional telephonic etiquette
  • Attention to details
  • Ability to up-sell
  • A technical qualification or orientation will be an advantage, as will the ability to speak a number of official languages.

Express Employment Professionals