
IT Technician (CPT Onsite)
- Cape Town, Western Cape
- Permanent
- Full-time
- Provide IT support to users by fulfilling requests raised through the IT ticketing system and troubleshooting issues.
- Set up and configure desktops, laptops, printers, and other peripherals.
- Perform onboarding of new employees, including account setup, license provisioning and device allocation.
- Perform routine maintenance and updates on user devices.
- Educate users on basic IT security and usage best practices.
- Assist with documentation of assets and solutions.
- Collaborate with the Systems Administrator for escalated or complex issues.
- CompTIA A+ Certification.
- Experience with Windows and macOS computers.
- Experience with basic computer applications such as productivity, email, messaging and internet browsing apps.
- Strong troubleshooting skills - Ability to troubleshoot computer hardware, software, printing and internet issues.
- Strong attention to detail.
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