Research Manager

Johannesburg, Gauteng
Permanent
Full-time

8 days ago

Job DescriptionPurpose of the role:The Research Manager is a part of NIQ's Strategic Analytics and Insights (SA&I) team responsible for the SSA region. The role is to be a trusted adviser to our Brand and Media customers, matching SA&I solutions to the clients' key business questions. Candidates are responsible for earned revenue, and driving revenue growth through retained business.Candidates will need to have at least 5 years of experience in market research or key account management. They will also have strong interpersonal skills and use these to dive deep into the clients' businesses, truly understanding the challenges and questions. They live and breathe clients and can demonstrate the value of SA&I solutions, thus driving engagement and client relationships.You will...

Independently support the management of Brand and Media accounts on behalf of NIQ's SA&I team, i.e. with the support of the Senior Research Manager act as the internal point of contact and trusted advisor for cross functional teams
Support the understanding of client strategies, structures and key business questions to build sustainable client relationships and intimacy
Deliver quality output to ensure retained business
Understand and execute the value of the SA&I portfolio
Work with the Business Development teams to meet and exceed client expectations and identify opportunities for upselling and cross-selling.
Liaise cross-functionally/markets with other NIQ Brand and Media teams, with a focus on a holistic client centric experience
Be accountable for the full project execution cycle from set-up to final presentation, delivering project excellence, ensuring high NPS from clients
Keep abreast of market research methodologies, clients' industry trends, and competitor activities
Support the team lead with the upskilling of team members
Positively contribute toward the culture and climate of the SA&I team and wider NIQ organization

You have...

A post graduate qualification
Minimum 5 years work experience in market research with account management expertise
Comprehensive knowledge and understanding of market research methods
Strong client-oriented attitude
Ability to build and maintain long-term customer relationships
Able to “actively listen” to clients, identify business opportunities and understand how to provide strategic relevant output
Strong design and reporting skills
Willingness to go the extra mile
Passion, energy and drive, enthusiasm to learn and develop
Able to work autonomously and establish own priorities and objectives
Comfortable working across teams, bringing together people from different areas of the business
Highly organized and can manage multiple priorities simultaneously.

Software skills/ MS Office, especially PowerPoint

All employees within NIQ are expected to promote the image of the company. This will be done in part by maintaining an efficient and effective working environment. It is expected that employees adhere to any specific deadlines set in respect of company issues relating to professional servicing (internal and external) and objectives.Additional InformationOur Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:

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