E-Commerce Operations & Digital Marketing Manager
- Gauteng
- Contract
- Full-time
We are looking for a hands-on, proactive E-Commerce Operations & Digital Marketing Manager to take ownership of our online store and help drive its success.
This is a diverse, fast-paced role suited to someone who enjoys managing data, handling orders, engaging with customers, and promoting products online while being comfortable in a hardware retail environment.Skills & Experience Required
Essential Skills
- Very strong Excel skills essential for bulk product management and price updates.
- Experience working with e-commerce platforms (OpenCart, WooCommerce, Shopify or similar).
- Basic HTML skills for formatting product descriptions and page content.
- Excellent written and verbal communication skills.
- Strong organisational and problem-solving ability.
- Experience with Google Shopping, Facebook Marketplace, and social media management.
- Familiarity with Google Analytics or other website tracking tools.
- Customer service experience, both online and in-store.
- Basic image editing skills (Photoshop or similar).
- Understanding of e-commerce best practices, SEO, or digital marketing strategy.
- Experience working with South African suppliers using platforms like RapidTrade or TradeCentre.
- Familiarity with leading hardware and tool brands (e.g. Bosch, Makita, Ryobi, Stanley, Gedore, etc.)
- Prior experience in a hardware store, building supply company, or tool retailer will be a definite advantage.