Team Leader (Credit Sales Call Centre) - Mr Price Money

• Lead and manage 3+ concurrent credit sales campaigns.
• Ensure timely rollout and brand compliance across all campaigns.
• Monitor KPIs (lead volume, conversion rates, revenue) via CRM tools.
• Conduct regular 1:1 coaching and track individual performance improvements.
• Maintain team productivity and quality benchmarks.
• Deliver weekly performance reports with actionable insights.
• Collaborate with management and marketing to refine campaign strategies.
• Recommend data-driven improvements to messaging, targeting, and incentives.
• Share best practices and support onboarding for new initiatives.

• Matric
• 3-5 years in sales within a call centre environment with proven target achievement.
• 1 year in a leadership role, preferrably in a multi-campaign call centre setting
• Strong campaign management and performance tracking skills.
• Proficient in CRM systems (e.g., Salesforce, HubSpot).
• Knowledge of consultative and value-based selling.
• Strong analytical, coaching, and communication abilities.
• Familiarity with ethical sales practices and regulatory standards.
• Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

Mr Price Group