Restaurant Manager

• Develop long-term objectives and action plans for personnel development.
• Demonstrate and enforce leadership behaviors by effectively communicating and setting the pace.
• Conduct managers meetings, crew opinion surveys, and communication sessions to gather feedback and enhance employee satisfaction.
• Lead the development and training of all restaurant employees.
• Administer performance review process for all employees.
• Ensure adherence to all personnel policies, Equal Employment Opportunity, security, and safety procedures.
• Manage and enforce people minimums.
• Complete management schedules using established scheduling principles.

• Enforce all workplace safety policies and procedures, including contractor management.
• Conduct risk assessments on non-approved equipment and substances.
• Undertake risk assessments on restaurant-specific issues to ensure employee and customer safety.
• Maintain emergency procedures and conduct regular practices.
• Investigate and address incidents promptly.
• Ensure execution of all security procedures.
• Maintain physical plant aspects of the restaurant, including landscaping, building, and equipment.
• Continuously improve workplace safety and maintain records within the restaurant.

• Maintain high levels of Quality, Service, Cleanliness (QSC), and Customer Satisfaction.
• Develop long-term objectives and action plans for QSC and sales building.
• Measure customer satisfaction and implement strategies to improve loyalty.
• Maximize sales by understanding the restaurant's trading area, competitors, and traffic generators.
• Ensure all systems are current and effective.
• Implement restaurant extensions of national promotions.
• Proactively manage volume patterns and promotional activities to maintain operational standards.
• Implement new products and procedures in the restaurant.

• Adhere to all food safety and sanitation requirements to ensure compliance.

• Manage the restaurant's profit results by accurately projecting and controlling all P&L line items.
• Develop long-term objectives and action plans for profit maximization.
• Administer and verify all deposits and in-restaurant payroll procedures.
• Ensure accuracy of monthly reports and enforce people policies and procedures.

• Complete all daily paperwork, weekly inventories, and statistical reports accurately and on a timely basis.

• Minimum of 3 years of experience in restaurant management, preferably in the fast-food industry.
• Strong leadership, communication, and interpersonal skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite and restaurant management software.
• ServSafe certification is a plus.

Isilumko Staffing