RECEPTIONIST/ADMIN CLERK: CLIENT RELATIONS

• Good telephone etiquette, Good verbal and written communication, Resolving Conflict, good listening skills, Multi-tasking, Customer Service, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus and Computer Literacy.

• Provide information to clients and stakeholders by verifying understanding of request; answering questions; offering assistance. *Coordinate and manage all incoming and outgoing correspondence. *Initiates services by recording requests; forwarding to relevant internal unit and doing follow ups. *Receiving, recording and distributing of invoices to the client relations members. *Ensure the smooth day to day running of the client relations unit *Administrative support function to members of the Client Relations Team *Provide receptionist services.

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