Accounts and Collections Manager
- Western Cape
- Permanent
- Full-time
- Manage all financial aspects related to policy accounts, ensuring invoices are correctly raised
- Monitor and control the policy administration system to process payments accurately and reconcile accounts
- Oversee unallocated funds and outstanding debts, ensuring full accountability
- Develop and implement policies and procedures to improve account management efficiency
- Maintain rigorous reconciliation processes to guarantee financial accuracy
- Analyze financial data to spot trends and suggest improvements
- Ensure compliance with regulatory and internal financial policies
- Lead, mentor, and motivate a team of account management professionals, driving departmental success
- Work closely with underwriting, claims, and other departments to resolve account issues
- Prepare and present detailed financial reports and analysis for senior management
- A Bachelor’s degree in Finance, Accounting, Business Administration, or related field (essential)
- Minimum 5 years’ experience in financial services, with strong knowledge of policy administration processes
- Proven experience managing debtors and creditors on a policy administration system
- Cardinal CIMS experience is highly advantageous
- At least 2 years’ experience managing and developing a team
- Excellent leadership and interpersonal skills with the ability to communicate effectively with internal and external stakeholders
- Experience managing financial contracts, both term and monthly
- Strong analytical and problem-solving skills, with keen attention to detail
- A pivotal leadership role with significant impact on policy accounts operations
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- Be part of a passionate, dynamic team committed to excellence in financial services