Front Desk

Isilumko Staffing

  • Cape Town, Western Cape
  • R6,000-6,500 per month
  • Contract
  • Full-time
  • 16 days ago
FRONT DESKKey Responsibilities:Greeting Visitors: Welcome guests with a warm and professional demeanor, direct them efficiently, and notify staff of visitor arrivals to create a positive first impression.Answering Calls: Manage incoming calls, redirecting as needed, taking messages, and providing basic information to callers to ensure a smooth communication flow.Administrative Support: Assist with various clerical tasks, including photocopying, filing, data entry, and managing office supplies, contributing to the overall efficiency of daily operations.Handling Correspondence: Sort and distribute mail, emails, and packages, and handle outgoing mail as required, maintaining an organized flow of information.Maintaining Reception Area: Keep the reception area tidy and presentable, ensuring all necessary stationery and materials are stocked for a welcoming environment.Problem Resolution: Address inquiries and resolve issues promptly and professionally, escalating when necessary, to ensure a positive experience for both visitors and staff.Ad Hoc Requests: Attend to ad hoc requests from your manager or senior management, showcasing your flexibility and dedication to supporting the team.Qualifications:
  • National Senior Certificate or equivalent.
  • Previous experience in a similar role is preferred but not always required.
  • Training in administrative procedures or office management is beneficial.
  • Excellent communication and interpersonal skills.
  • Proficiency in using office equipment (e.g., phone systems, printers).
  • Organizational and multitasking abilities.
  • Attention to detail and accuracy in administrative tasks.
  • Customer service orientation.
  • Knowledge of basic computer applications.
  • Ability to handle stressful situations with calmness and professionalism.

Isilumko Staffing