Project Administrator

• Coordinate and document project meetings, actions, and progress.
• Support Project Managers in planning, milestone tracking, and project communication.
• Conduct business analysis and gather requirements aligned with the BOHO guest experience.
• Assist consultants with system and process queries.
• Perform system testing (investigative, alpha, beta, live) and document results.
• Develop and maintain testing checklists and train internal stakeholders in testing.
• Maintain project-related data and support documentation (e.g., Business Operating Procedures).
• Act as Project Administrator on assigned projects and lead smaller initiatives.
• Facilitate communication and training for new system/process implementations.
• Support stakeholder engagement and follow-up throughout the project lifecycle.

• Minimum 3 years of experience in project coordination, business analysis, or a similar project support role.
• Relevant industry experience in hospitality, tourism, travel, or guest experience environments is strongly preferred.
• Exposure to or understanding of BOHO (Business of Hosting Operations) is a distinct advantage
• Proven ability to manage multiple projects in an agile, fast-paced environment.
• Proficient in Microsoft Office Suite and project management tools.
• Foundational knowledge of the software/product development lifecycle and business analysis practices (e.g., requirements gathering, workflow documentation)

• R25 000 – R35 000 per month.

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