Business Analyst
iMasFinance
- Gauteng
- Permanent
- Full-time
- Compile an impact analysis on existing processes that include a feasibility and risk assessments.
- Involve appropriate stakeholders in the change process and ensure that the change impact is understood by all stakeholders.
- Facilitate workshops with subject matter experts to define business processes and to capture the processes in line with the BPM Standard Operating Procedure.
- Compile a well-defined Business Requirement Specification that includes integration-, process-, application-, data- and technology requirements.
- Compile a Functional Requirement Specification based on the Business Requirement Specification that describes the requested behaviour of a system.
- Facilitate or participate in the compiling of test cases, User Acceptance testing and training of system users according to the Business Requirement Specification.
- Co-ordinates the operational process and implementation of the solution to the production environment, verify operating and user documentation, communicate changes to relevant stakeholders, compile user manuals and conduct training.
- Provide user and system support and deliver solutions on requests for information or change in line with the demand management escalation process.
- Grade 12 MS Office
- Qualification in IT preferential BA qualification
- Code 8 driver's license
- Business Process Mapping certificate based on Business Process Mapping Notation standard is desirable
- Ability to liaise with stakeholders and manage expectations
- Must have business acumen, good communication, problem solving, planning and organizing, interpersonal, analytical, facilitation and client engagement skills
- Must be able to manage conflict and function effectively in a highly stressful environment Willingness to continuously enhance and develop skills