External Sales Representative

Profile Personnel

  • Port Elizabeth, Eastern Cape
  • Permanent
  • Full-time
  • 27 days ago
Duties:
  • Servicing of new and existing customers
  • Market research and surveys
  • Completing of call reports
  • Cheque collections
  • Follow up calls
  • Assisting customers with technical advice and queries
  • Sales forecasts
  • Budget forecasts
  • Opening up of new accounts
  • Report writing
  • Assisting at the counter when required
  • Achieving monthly target
  • Establishing, developing and maintaining good customer relationships
Reporting
  • Weekly Sales Meetings
  • Weekly reporting on sales, GP and new business development
  • Daily feedback to Branch Managers on urgent sales issues as well as GP report
Measurement
  • Achievement of sales and GP budgets
  • Overall growth across all Fluid Control products, i.e. Irrigation, Pumps, Valves, Fittings, Flanges
  • New accounts opened and sales generated from Cash Sales - Loyalties
  • Revival of dormant accounts
  • Fluid Control products from existing customers where these products were not sold before These targets can change from time to time
Principal Accountabilities: Inventory - Fluid Control
  • Ensure that we have the correct stockholding on Fluid Control to satisfy customer needs and requirements.
  • Managing of "dead" and slow-moving stock on Fluid Control along with Branch Managers.
  • Negotiate prices with suppliers on large buyout orders on Fluid Control products along with Branch Managers.
  • Purchase order processing and proper sign off procedure for Fluid Control products.
Principal Accountabilities: Staff Management - Fluid Control
  • Training of internal and external sales staff.
  • Assisting on quotations and large orders.
  • Provide updated supplier lists to staff to ensure Fluid Control product is purchased at
  • the right price from the correct supplier.
  • Provide staff with weekly specials lists on Fluid Control products.
  • Assist internal/external sales staff in closing deals on Fluid Control products.
  • Ensure necessary customer service levels are maintained by all staff.
Principal Accountabilities: Sales - Fluid Control
  • Ensuring that budgeted sales and GP targets on Fluid Control products are met.
  • Opening and following up on new accounts.
  • Making sure all customer details are updated op the system, should anything change.
  • Assist debtor's department with any account queries.
  • Processing of quotations and invoices.
  • Setting specials and monitoring of slow-moving stock daily.
  • Follow up on deliveries to customers.
  • Answering of incoming calls and converting enquiries into sales when at the office.
  • Following up on leads and turning them into sales.
  • Ensure that walk-in account and cash customers are served promptly by all sales staff when at the office.
  • Handling of customer complaints as well as repairs/returns.
  • Updating and correcting the selling prices on computer and or making sure it gets corrected for Fluid Control.
  • Updating Discount Matrix on a regular basis on Fluid Control.
  • Regularly updating price comparison with competitors and forward to management on Fluid Control.
  • Regularly evaluate the account customers buying experience and propose adjustments when necessary.
  • Ensure all EFT payments have been authorized before stock is released for Fluid Control. Ensure money is received for all Fluid Control COD deliveries and updated in register.
  • Ensure all credit notes for Fluid Control products are processed on Syspro before cash refunds are given.
Principal Accountabilities: Other - Fluid Control
  • Training
  • Assisting with Customer Open days - Fluid Control
  • Attend all necessary meetings.
  • Any other responsibility or duty that is requested by management.

JobPlacements.com