IT Technical Support Manager

FirstRand

  • Durban, KwaZulu-Natal Umhlanga, KwaZulu-Natal
  • Permanent
  • Full-time
  • 16 hours ago
Job DescriptionTo manage and provide specialist technical expertise and support to maintain external and internal supplied networks, hardware and systems softwareHello Future IT Technical Support ManagerWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.To manage and provide specialist technical expertise and support to maintain external and internal supplied networks, hardware and systems softwareThis is for an IT Technical Support Manager in UmhlangaAre you someone who can:
  • Drive business profitability in the context of cost management through Information technology solutions through hardware and software performance and recoveries by the team
  • Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
  • Manage server, desktop and network related service and service delivery across all environments and deliver complex
  • Desktop and network routing across distributed campuses
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME s, project managers and senior staff members by providing input to business requirements
  • Responsible for the timeous and effective response of IT server, desktop and network user queries and problems through incident reports, actions and pro-active identification and resolution of problems
You will be an ideal candidate if you have:
  • Bachelor’s in information systems or computer science Core or Software Service Technician MCSE, CCIE, MS SQL+, RHCE or RHCA.
  • 5 - 7 years of Information Technology experience within the Network & Security environment.
  • General expereince in Computer operations, Infrastructure, Server/desktop/database, Management of Integrated systems, Staff management, Security, Cabling, Architecture, Design, Strategy.
We can be a match if you are:
  • Adaptable and curious
  • Analyse complex data sets
  • Thrive in a collaborative environment
  • Projects and delivery focused
You will have access to:
  • Challenging Work.
  • Opportunities to network and collaborate with stakeholders at all levels of the organisation.
  • Engage with subject matter experts to enhance and develop your skill set.
  • Opportunities to innovate and use data analytics.
We can be a match if you are:
  • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
  • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Are you interested to take the step? We look forward to engaging with you further. Apply now!#Post#FNB#LI-NN2Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.12/09/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FirstRand