Product Development Officer
- KwaZulu-Natal
- Permanent
- Full-time
- Conduct research on products and or services including reviews of local and international products and prepares submissions to the Product Development Committee (to be established) and obtain approval from EXCO.
- Assess the viability of the product / service and how it meets specific customer needs and covers all aspects that go into making a product / service a success.Champion the conduct of feasibility studies of all potential products and services
- Ensure that the proposals are fully costed, and new business potential is taken into account.
- Establish the requirements for customer services and staffing required to support the potential product or service
- Propose a detailed training plan to up skill all stakeholders on the knowledge of the product / service.
- Member of the Projects team to contribute to the implementation of new products and services.
- Assist with the innovation and ideas generation through structured initiatives such as presentations, surveys and make recommendations regarding ideas / innovation for implementation.
- Partner with the marketing department in order to propose new innovative ideas that will meet customer needs for products and services.
- Play an active role in monitoring ABG’s Products Intelligence and Database
- Participate in Albaraka Bank Groups Centre for Excellence in Product Development
- Provide monthly reporting at all product development committee meeting and to EXCO.
- Assist with other projects as and when required.
- Appropriate Tertiary Qualification - B. Comm, Marketing, IT, or other relevant degree / qualification.
- Qualification in Research and Development and or Project Management will be an added advantage.
- Minimum of 3 years’ experience in the Banking environment.
- Preferably with experience in project management.
- Knowledge of the Banking Systems including electronic banking systems
- An understanding and knowledge of a Banks Policies and Procedures with a
- view to practically implementing same
- Knowledge of Banking products and services
- Knowledge of the budgetary and financial processes
- Knowledge of company’s Code of Business Conduct
- Track record in management of projects
- Proficiency in Microsoft products with specific reference to Microsoft Projects