System Support Analyst
- East Rand, Gauteng
- R600,000-700,000 per year
- Permanent
- Full-time
- Grade 12 with Mathematics as subject
- B.Com degree in Accountancy or equivalent
- At least 5 years' System Support or Supply chain experience;
- Strong Technical experience;
- Project Management using Prince2 Methodology;
- In depth knowledge of business systems and operations;
- ERP System experience: JD Edwards, SAP or Navision; and
- Process Improvement Experience.
- Logical thinker with strong troubleshooting skills
- Good presentation skills
- Improves systems by studying current practices and designing modifications;
- Recommends controls by identifying problems and writing improved procedures;
- Maintains system protocols by writing and updating procedures;
- Provides references for users by writing and maintaining user documentation; providing help desk support and training users;
- Maintains user confidence and protects operations by keeping information confidential;
- Prepares technical reports by collecting; analysing; summarizing information and trends;
- Contributes to team effort by accomplishing related results as needed;
- Promoting Process Improvement;
- Familiar with testing methodology and able to perform unit testing on software;
- Develop reporting according to specifications from business;
- Attend to audit queries as and when required;