SEO Client Success Manager - Cape TownFull job descriptionContentDistribution.com seeks an SEO & Content Account Manager with strong communication skills and experience owning comms with external stakeholders.As a member of our Growth team, you'll help our Head of Growth execute large-scale, high-impact SEO campaigns, working with established companies from various industries, including fintech, HR, legal, and e-comm. You'll learn all of our team's best practices to take projects from 0 to 100,000+ organics/month.We don't work on dozens of projects. We work with a handful of brands that are, or want to be, category leaders, including some brands you've heard of. The work that you do will be impactful and visible.What you will work onAccount ManagementServe as the lead point of contact for all client account management mattersContributing to and running external meetings with clientsBuilding and maintaining strong, long-lasting client relationshipsPreparing agendas and action items for internal team meetings and external meetings with clientsTracking projects and providing regular reports on project status to the project team and key stakeholdersContributing to and creating new account management processes and documentationAttending and contributing to internal team meetingsTracking and assigning project-related action items assigned to internal and external stakeholdersStrategy and ExecutionParticipate in developing content strategy aligned with short-term and long-term marketing targetsDefining project objectives, project scope, roles, and responsibilities.Providing recommendations and support in the development of content strategy.Tracking, analyzing, and reporting on website analytics.Executing SEO processes, including keyword research, topic selection, internal link implementation, and technical SEO tasks.Conducting competition analysis and derivation of trends.Supporting team members in executing client-facing deliverables.Regularly monitor KPIs, metrics, and statuses across all external projects and report to managementExperience and Capabilities3+ years of work experience closely working with external stakeholders (clients)Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level3+ years of work experience in content marketing and SEOProven track record of successful SEO campaignsWork experience in Project ManagementExperienced in data analysis via Google Search Console and Google AnalyticsExtensive experience in doing keyword research and creating content calendars and strategiesProficiency in the English languageGreat attention to detailAbility to prioritize, multitask, and work with minimal supervision in a collaborative and positive team environmentStrong interpersonal skillsA collaborative team player who values the success of the whole teamAble to work during CET hours (at least partly); able to work partial EST hours (1-2 days a week)Good to have but not necessaryAdvanced data analysis using Google Sheets (Excel)Advanced knowledge of SEO/SEM tools: Ahrefs/Semrush, ScreamingFrog/DeepCrawl (Lumar)Experience with AI writers: chatGPT, Surfer, Claude, etcExperience in using scraping tools and methodsBenefits38 days of PTO per annumPaid maternity/paternity leave after 2 years of employmentHands-on experience working on large-scale SEO campaignsWork with a team that has taken 6 projects from 0 to 100,000+ organics/monthA small team environment that gives you the ability to stand out and make a big impactFlexible work scheduleFully remoteYour first 3 monthsFirst 30 daysGet set up and running on all company systemsUnderstand our ValuesRead content on our blog and our YouTube channelReceive the onboarding timeline and start training with your managerBegin attending internal meetings, taking notes, and sending recapsOnboard onto four of our projectsMeet with the leadership teamRegularly meet with your direct manager — Head of GrowthFirst 90 daysWrite 3 client monthly reportsStart attending client meetings, taking notes, and sending recapsTake full ownership of client and internal project-related communication via recaps, email & dedicated dashboards for 5 projectsBegin doing keyword research and topic selectionRun your first SEO AuditWrite 10 SOPSelf-report your work via sprintsTake ownership of project logsStart tracking external sprint items independentlyBegin demonstrating Content Distribution ValuesFirst 180 daysDemonstrate Content Distribution ValuesTake ownership of all client and internal project-related communicationTake ownership of client-facing meetings for 4 projectsIndependently track external sprint itemsIndependently execute core deliverables, including Keyword research, Topic Selection, Project documentation, and otherWrite 20 SOPsYou will be required to complete paid tests as part of our process if you meet the above criteria.Please include a cover letter explaining your experience managing SEO and Content campaigns, emphasizing examples of working with external stakeholders (clients).Content Distribution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Job Type: Full-timeSalary: R15 000,00 - R45 000,00 per monthApplication Question(s):Do you have minimum 3 years experience in Content Marketing and SEO?Do you have experience in Project Management?Do you have experience with SEO/SEM tools such as Ahrefs/Semrush etc?What are your salary expectations?Have you included a cover letter as per the JD with your application?
