Client Strategist
Careers
- Cape Town, Western Cape
- Permanent
- Full-time
We are hiring a Client Strategist who brings clarity, critical thinking, and relationship-driven leadership. This is not a typical account management role. It combines strategic planning, marketing insight, and high-touch client service. You will work directly with business owners to understand what is working, what is not, and how to drive meaningful results through smart recommendations and steady communication.This role is ideal for someone who is strategic, calm under pressure, and thrives in a high-autonomy, high-responsibility environment.Key ResponsibilitiesClient Relationship ManagementServe as the primary point of contact for assigned clientsSet clear expectations, lead conversations, and build strong relationshipsEnsure clients feel supported, heard, and understoodStrategic Marketing PlanningDevelop tailored marketing strategies aligned with client goalsTranslate insights into focused action plans and measurable recommendationsCross-Functional CollaborationCoordinate with content, design, development, and advertising teamsEnsure timely execution of deliverables and strategic alignmentPerformance Analysis and ReportingUse tools like Google Analytics, CallRail, and CRM platforms to monitor performanceDeliver clear, actionable reports and support performance-based decisionsProactive Account LeadershipAnticipate challenges and mitigate risks earlyMaintain project momentum and protect client trustSound Decision-MakingMake recommendations based on business context and dataCommunicate rationale with clarity and confidenceWhat We Are Looking ForA strategic thinker who connects marketing activities to business outcomesStrong analytical skills and the ability to interpret performance dataExcellent written and verbal communication skillsHigh reliability in time and project managementEmotional intelligence and professionalism in all interactionsSteady presence, especially in fast-moving or complex client scenariosWhat You Bring3 to 5 years in a client-facing role with strategic responsibilitiesProven ability to build trust and deliver measurable resultsExperience in digital marketing strategy (SEO, content, advertising)Proficiency in platforms like Google Analytics, CallRail, SEMrush, and CRM toolsAbility to manage multiple accounts and keep details organizedSound decision-making and prioritization skillsWork Requirements100 percent remote work-from-homeSchedule: Monday to Friday, 8:00 AM to 4:00 PM Eastern TimeMust have:Personal computer and dual monitorsQuiet, professional workspaceReliable high-speed internetBackup power supply (if applicable)Our Core ValuesGreat Collaborator
You are fun to work with, eager to help, and always looking to add value to your clients and team.Always Learning
You are curious, proactive, and committed to improving your knowledge of the industry and your craft.Driven to Improve
You look at every client challenge as a chance to test, learn, and improve. You track your work and push for better outcomes.Client Focused
You ask one question about every report, conversation, or recommendation: How much value is this creating for the client?What We Value
We prioritize clear communication, good judgment, and steady execution. You will be trusted to manage client relationships without micromanagement. That means asking smart questions early, owning your decisions, and showing up with care and clarity.How to Apply
If you thrive in a strategic, client-facing role and want to make a real impact on small businesses, we would love to hear from you.Note: If you do not hear from us within two weeks of submitting your application, please consider your application unsuccessful at this time. We appreciate your interest in EyeCarePro.