We are seeking a hands-on and detail-oriented Workshop Technician to support the technical operations of our Internet Service Provider business. The Workshop Technician will be responsible for preparing, testing, repairing, and maintaining customer-premises equipment (CPE), networking hardware, and related infrastructure used in the delivery of internet services. This role requires strong technical skills, troubleshooting ability, and a proactive attitude to ensure equipment is ready for deployment and service quality is maintained.Key ResponsibilitiesAssemble, configure, and test networking equipment (routers, modems, access points, switches, radios, and other CPE devices).Diagnose and repair faulty hardware or replace defective components.Maintain accurate records of equipment repairs, refurbishments, and inventory movements.Ensure all devices are flashed with correct firmware, security settings, and tested before deployment.Assist with equipment staging for field technicians and installations.Perform quality checks on incoming stock and returned equipment.Maintain workshop tools, equipment, and a safe working environment.Provide technical support to the field team for escalated hardware-related issues.Stay up to date with new networking equipment, tools, and ISP technology trends.Qualifications & Skills Education & ExperienceMatric/Grade 12 (required).National Diploma in IT, Electronics, Networking, or related field (advantageous).1-3 years' experience in a technical support, electronics repair, or networking workshop role.Knowledge of TCP/IP, networking fundamentals, and wireless technologies.Experience with tools, test equipment, and firmware/software loading processes.Key CompetenciesStrong troubleshooting and fault-finding ability.Excellent attention to detail and accuracy.Good organizational and recordkeeping skills.Ability to work independently and within a team.Strong communication skills to liaise with field technicians and supervisors.Commitment to safety, quality, and efficiency.
