Group Risk Consultant
MSA Outsourcing Solutions - UK
- Johannesburg, Gauteng
- Permanent
- Full-time
- Develop and maintain a portfolio of group risk clients, providing expert advisory and consultancy services across Group Critical Illness, Group Income Protection, and Group Life (Death in Service) schemes.
- Manage client relationships, ensuring high retention rates and the identification of opportunities to cross-sell and up-sell additional services.
- Proactively identify and secure new business opportunities within the employee benefits and group risk market, including the preparation and delivery of tailored proposals to prospective clients.
- Deliver comprehensive market analysis and benchmarking for clients to secure competitive and relevant insurance solutions.
- Collaborate with insurers and underwriters to negotiate terms, secure quotations, and resolve policy queries.
- Advise clients on scheme design, policy terms, product changes, and claims processes, ensuring they receive clear and accurate guidance.
- Keep abreast of market trends, regulations, and product enhancements, and maintain up-to-date technical knowledge in group risk.
- Engage with clients to build strong relationships and ensure their ongoing satisfaction with our risk management services.
- Provide training and guidance to clients on risk awareness and mitigation strategies.
- Prepare reports and documentation, ensuring compliance with relevant regulatory and internal governance requirements.
- Proven experience as a Risk Consultant or in a similar role within the risk management or insurance industry.
- Minimum five years’ experience in group risk broking or consultancy within the insurance market.
- Strong commercial awareness and understanding of insurance placement, policy coverage, underwriting criteria, and insurer protocols.
- Excellent customer service, consulting, and communication skills (both written and verbal).
- Excellent communication and presentation skills, with the ability to convey complex information clearly.
- In-depth knowledge of risk assessment methodologies and strategies.
- Familiarity with regulatory frameworks and compliance related to risk management.
- Strong analytical and problem-solving skills.
- Familiarity with relevant industry qualifications (e.g., GR1, willingness to pursue further CII qualifications desirable).
- Ability to build and maintain client relationships effectively.
- Strong organizational skills and attention to detail.
- Relevant qualifications such as a degree in Risk Management, Finance, Business Administration, or related field.
- Advanced knowledge of Microsoft Office applications and familiarity with CRM systems.
- Professional certifications related to risk management (e.g., Certified Risk Management Professional) are highly regarded.