Call Centre Vacancies Available
- Durban, KwaZulu-Natal eThekwini, KwaZulu-Natal
- Permanent
- Full-time
Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center’s large team and the front line for our customers, making it essential you have a positive and friendly approach.Responsibilities:
Ensure all internal processes and procedures are adhered to.
Customer satisfaction and quality
Building relationships and rapport with both colleagues and existing customers.Roles / Responsibilities:
– Management and resolve customer complaints
– Sell products and place customer orders in the computer system
– Identify and escalate issues to supervisors
– Provide product and service information to customers
– Research required information using available resources*Required Skills:– Interpersonal skills
– Self driven Goal oriented
– Good Communication skillsThe post appeared first on .
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