Tasting Room Manager
Craven Cottage CC
- Stellenbosch, Western Cape
- Permanent
- Full-time
Ensure the Wine Studio staff are managed effectively, in line with company policies
Ensure all collateral in kept up to date
Drive sales and promotions
Run daily cash up reporting and monthly reporting
Manage group bookings and exclusive tastings
Manage the Wine Studio’s sales and operating budget
Ensure staff performance are on par with expected outcomes
Train and develop staff
Manage and oversee stock control
Monthly reporting to Finance
Respond to e-mail and perform other administrative duties
Customer complaint resolution
Ultimate responsibility for preparing orders for shipping and arranging collection with couriers
Ensure that all legislative provisions regarding financial reporting, manpower management and liquor management are strictly adhered to
Deal with all maintenance issues
Adhere to Health and Safety StandardsRequirements:Grade 12
Bachelor’s degree or Diploma
Wine qualifications
Minimum of 3 years' experience in managing a Tasting Room / Wine Studio
Strong leadership skills and high attention to detail
Experience in a 5-star luxury hotel environment would be advantageous
Excellent timekeeping and good communication skills
Ability to work under pressure
Driver's license
High level of attention to detailCraven Cottage CCRecruiter
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