CHIEF OPERATIONS OFFICER (COO) - CAPE TOWNFull job descriptionDevelop and implement strategic plans for Manufacturing, Distribution, Logistics, Procurement, Quality and Security divisions.Develop and implement operational strategies that align with the Company s overall goals and objectives.Give input into business planning processAlign departmental plans to business planCascade plans to staff in a meaningful wayDelegate appropriate authority levels to key managersReview plans quarterly to ensure currency and appropriatenessOversee day-to-day operations of the companyDevelop and execute plans to improve efficiency, productivity and customer satisfactionEnsure that the measurements of achievement of operational plans are in place and constantly monitored such as:OEE and buffer levels are kept to target.Optimise Equipment Utilisation.Making use of data-driven decisions to Improve operationsEnsuring a service level of 97% is maintainedComplete monthly operations assessmentsIdentify and mitigate risks associated with operations and take proactive measures to prevent disruptionsImplement an asset care management systemRecommend and justify replacement of strategic equipment.Manage operations projectsCollect operations information and disseminate appropriately to the Company to facilitate decision-makingKeep up to date with industry trends and developments and identify opportunities for the company to innovate and growQuality ensuring that all operations are in compliance with local and international regulations and standards.Implement and maintain ISO 9001 system.Coordination of various audits as required by customers (Disney, Sedex, ISO)Ensure scrap and rework is controlled within targetsInvestigate all returns and complaints and measuretrendsSecurity, Safety, Health & EnvironmentEnsure OHSACT & regulations are complied with, creating a safe, clean healthy environmentImplement a NOSA 5-star management system or equivalent (ISO)Ensure a well-maintained access control environmentLeadership – Effective People Management and businessrelationshipsDevelop a team of operations professionals to achieve Company goals Foster a spirit of committed teamworkIdentify and address problems and opportunities central to business successPlan, select, develop and maintain suitable manpower capabilities as required in order to achieve company goalsEnsure recruitment strategy is aligns to the business planEnsure organisational focus on Employment Equity and diversity issuesImplement job profile and performance agreements for all subordinates.Skills assessments and encourage and support training needs where necessitated by organisational needsProactively identify opportunities for individual developmentEnsure compliance to IR practices in the companyProvide employee supportDevelop infrastructures for business relationshipsIdentify a clear line of succession and develop action plansDevelop contingency plans to ensure organisational sustainabilityMaintain sound corporate governance within the organizationEnsure justifiable decision-making after appropriate consultation and always considering the position of related stakeholdersDecision making with justifications must be for the good of the organisationReflect corporate values regularly assess and communicateLead by example in organisational ethics and morals and take strong action against non-adherence to values, ethics and codesFull accountability with relevant explanationsEnsure transparencyManage relationships with suppliers and customers, acting as a liaison between the Company and external partnersEnsuring financial disciplineProvide budgetary resources and assess budgetDevelop funding proposals in line with strategic visionAnalise spending trendsReconciliations on a monthly basis timeously reporting expense deviationsMonitor budget management investigate and probe any variancesDevelop capex funding proposals in line with strategic requirementsManage relationships and interfacesMaintain an open-door policyRemove operational obstaclesProvide problem-solving assistanceDelegate appropriate authorityImplement and monitor effective business communication processEncourage team-based decision makingSmooth business processesInvolvement in community-based high profile sustainable development, and community service initiativesAssess country/regional issues and develop a broad action plan at regular intervalsIdentify and develop political and business affiliations where appropriateBuild relationships at highest levels to ensure enduring business affiliationsSolve critical issues at highest levelsIdentify critical personnel in core business partners and competitors Support industry affiliationsKnowledgeIn-depth understanding of production management principles and processesIn-depth understanding of a production environmentGood understanding of project managementGood knowledge of key financial principlesGood understanding of relevant legislationGood understanding of core business principles and processesGood understanding of the principles of contract managementGood knowledge of procurement principles and practicesGood knowledge of organisational policy and procedureGood understanding of sales and marketing principlesSkillsLeadership skillsExcellent decision-making skillsAdvanced problem-solving skillsAnalytical skillsStrong Negotiation skillsGood Influencing SkillsExcellent Relationship Building SkillsExcellent computer literacyBetween 5 - 7 Years
