Manager, Operations, Solutions

Kempton Park, Gauteng
Permanent
Full-time

14 days ago

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Manager, Operations, Solutions - 92005
Time Type: Full TimeMinimum Requirements

Grade 12
Tertiary qualification - advantages
3-5 years' experience in Warehouse management and Inventory management
Advance knowledge of WMS - Cargowrite
Advanced Microsoft office skills

Job Related RequirementsThe following is COMPULSORY:Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective, Packaging, excellent facility housekeeping (5S) and batch and expiry control.Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density, Measurement, Pick-face Replenishment Strategies, Batch and Serial Number, Management, Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment.Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures.Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably.Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations, Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements.Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure.SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Saftey, enviroment and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001.Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA's and Risk, Financial: Must have effective financial acumen to ensure tight cost control to meet or exceed budget.HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.Added Advantages for the role

Advanced planning abilities

Sound decision maker

Assertive and sound negotiator

Presentation skills

High work rate and attend to detail

Well-developed communication skills

Must demonstrate initiative

Required to be self-motivated, committed, and able to work under pressure

Must be conscientious about meeting deadlines

Well organized

Team Player

Ability to work independently

Main purpose of the role

Maintain operational performance in line with client agreed SLA

Maintain Internal KPI's.

Identify, drive and implement improvements in support of productivity & cost savings.

To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance

Duties and Responsibilities

Maintain discipline and measure staff performance.

Maintain equipment and facility

Ensuring client's needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes

Actively managing daily operational performance to consistently achieve performance metric targets

Ensure employee development plans are in place and achieved as per plan.

Ensure the adherence to health, safety, and environmental requirements.

Assisted client with customized solutions & improvement within existing and additional scope.

Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.

Control, action, investigate and complete CAPA document's if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.

Create and maintain various reports in line with KPI and contractual obligations.

Adherence to HSE compliance and responsibilities

Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.

Communicate with clients with regards to supply at all times

Supplier relationship building

Daily, weekly & monthly inbound and outbound meetings with client

Control the risks associated with VAS activities.

Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.

Ensure Material Master and bin master is maintained, updated and actioned as required.

Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.

Ensure inventory processes are followed in operations and admin

Manage facility maintenance and cleaning

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.DSV - Global transport and logisticsDSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.Visit and follow us on , and .open/closeJob area: ManagerialManager, Operations, SolutionsKempton Park

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