Campus Head - Pretoria
- Pretoria, Gauteng
- Permanent
- Full-time
· Coordinate and manage the enquiry management system in conduction with the sales team
· Coordinate and manage various events at the campus to generate exposure and enquiries for the campus.
· To make sure that the sales process is being followed at the Campus.
· Maintenance of enrolment database spreadsheet process.
· Management of sales in terms of converting enquiries to sales.
· Accepting and receipting of Application Fees and Course Deposits.
· Managing, training and motivating sales team to achieve their sales targets.
· Identifying opportunities for extra revenue / new business generationEffective management of cost control of Campus financials, as well as Debtors management to ensure profitability and sustainability· Maintain financial policies and processes within the campus.
· Manage the Campus as profitably as possible.
· Manage the financial targets for the Campus.
· Report on any variances from the financials monthly.
· Monthly income and expenditure management.
· Budget Control.
· Petty Cash Control and Banking as per process.
· Credit Card Control.
· Management of all Campus costs.
· Ensure effective debtors management and bad debt collection.
· Ingredients orders according to budget allocation.
· City & Guilds Exam registration.
· Assets management and control.Management of System Administration and facilities in and around the campus· Ensure that facilities are neat, and all areas maintained and in a workable condition and according to Health and Safety Regulations.
· Meeting and negotiating with external suppliers and industry partners.To comply with accrediting bodies and have a high standard of quality and excellence.
· Quality control with lesson plans and evaluations.
· Adhere to the Academic Calendar and study schedules as provided by the Academic Department.
· Ensure that all POEs and POAs are updated as per schedules in accordance with the City & Guilds Centre and QCTO Guide.
· Managing and monitoring all audits.
· Evaluation of Lecturers to improve the quality of education rendered.
· Managing and monitoring Learner Master Spreadsheets.
· Ensure Campus staff, students and equipment comply with Health and Safety regulations.
· Managing and monitoring of industry placement handbook for industry placements.
· Comply with monthly stock control procedures.
· Ensure that all cancellation processes are being followed to minimize the risk to the company.Manage performance of Campus staff· Review and update staffs goal setting a regular basis.
· Conduct performance coaching by monthly.
· Identify training needs and address.
· Monitor the performance of the staff against goal setting.
· Ensure that a working environment is created which promotes high levels of performance and addresses under-performance.Ensure the Company/Campus Social Responsibility initiatives are supported· Ensure Campus (Staff and students) participate in community projects & CSI initiatives and others.
· Ensure the Campus participates in the wellness initiatives monthly.Implement Customer Relationship Management Strategy at the campus· Drive an atmosphere of a customer centric environment at the campus with both staff, students, parents, industry and suppliers.
· Receive customer feedback through various interactions eg. group students discussions, parent meetings, industry visits.
· Act quickly and timelessly to any student complaints.
· Create an active student life experience for students on campus.QUALIFICATION REQUIREMENTS:· 3-year qualification in Business or Hospitality Management / Sales & Marketing.
· Post-Graduate in Hospitality Management advantageous.COMPETENCIES REQUIRED:· Problem solving
· Business Acumen
· Conflict Management
· Time management
· Leadership
· Advanced communication skills
· Ability to deal with changes effectively
· Interpersonal skillsEXPERIENCE REQUIREMENTS:· At least 3 - 5 years experience in branch management activities.
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