Sales Manager - Architectural and Construction finishes sector
- Western Cape
- Permanent
- Full-time
- Matric or similar secondary qualification
- Experience in a similar role
- Min 5 years experience in a management role
- Manage, mentor and increase skills of sales employees
- Ability to achieve the growth required by the sales team
- Understand the customer requirements and expectations
- Experience working with products similar to tiles, counter tops, vanities, wall claddings, tables etc.
- Experience managing staff in a showroom environment and managing external sales representatives calling on professionals like architects, designers, construction companies within the Residential and Commercial Sector
- Managing the external sales team and the customer service team
- Achieve growth and hit sales targets by successfully managing the sales team
- Problem solving with sales team on customer issues, factory issues and performance issues
- Maximize team potential by assisting and coaching, as well as conducting performance reviews
- Assist with the customer service figures and manage the overall sales figures
- Overseeing the activities and performance of sales team
- Assisting in opening doors where possible
- Recruiting for external sales team and customer service
- Understand the ideal customers and their needs
- Building and promoting strong, long-lasting relationships for repeat business opportunities
- Extensive liaison with the factory and marketing team
- Implement a strategic plan that expands the company’s customer base, and ensures the best presence in the marketplace
- Identify improvement areas for the team and arrange relevant and ongoing trainings
- Be the leader and sounding board for the team
- Manage client issues ensuring the best outcomes