
Visual Merchandise Coordinator - HOME
- Western Cape
- Permanent
- Full-time
- Lead all VM activities for @home store openings, including ordering VM collateral, developing planograms, and ensuring timely execution.
- Collaborate with cross-functional teams to align timelines and execution strategies.
- Manage supplier relationships to ensure quality production and on-time delivery of VM elements.
- Oversee all project milestones, conduct post-installation audits, and maintain a detailed record of store layouts and VM collateral.
- Assist the VM Manager in implementing visual merchandising strategies, ensuring displays and installations are executed according to the plan.
- Coordinate day-to-day activities related to visual merchandising, including organizing materials, products, and props for displays.
- Ensure all visual merchandising elements reflect the brand's luxury positioning.
- Develop clear, visually engaging communication materials to guide store teams on VM execution.
- Design store directives, seasonal guides, and visual merchandising manuals that align with @home's brand identity.
- Collaborate with the marketing team to ensure VM communications integrate seamlessly with broader campaign messaging.
- Utilize digital tools and platforms to create interactive and easy-to-follow VM guidelines.
- Manage the logistics of visual merchandising projects, including ordering, receiving, and organizing supplies.
- Coordinate with suppliers, vendors, and internal teams to ensure timely delivery of materials.
- Maintain an inventory of visual merchandising materials and props for future use.
- Assist in the physical setup and installation of window displays, in-store setups, and other visual merchandising elements.
- Work closely with VM Designers and Installers to ensure displays meet brand standards.
- Ensure all displays are regularly maintained and visually appealing.
- Serve as a key point of contact between the VM Team and other departments (Operations, Marketing, Buying and Planning) to ensure smooth coordination.
- Communicate with store teams to ensure they understand VM plans and can execute them at the store level.
- Facilitate the flow of information within the VM Team regarding schedules, updates, and changes.
- Collect data and feedback on the effectiveness of visual merchandising efforts, including sales data, customer feedback, and engagement metrics.
- Assist the VM Manager in preparing reports on VM performance and identifying areas for improvement.
- Assist in planning and executing in-store events, workshops, and promotions that involve VM elements.
- Coordinate setup and takedown of event-related displays to ensure alignment with the visual merchandising strategy.
- Stay informed about current trends in visual merchandising, design, and retail within the luxury sector.
- Assist in researching and proposing new ideas and concepts for future VM projects.
- Support the implementation of innovative technologies and techniques in VM, such as digital displays or interactive elements.
- Provide support in training store teams on VM standards and best practices.
- Assist in developing training materials and resources for VM staff.
- Participate in workshops and training sessions to continuously improve skills and stay updated on the latest trends and techniques.
- Completed a Degree in Interior Design.
- Experience in SketchUp and CAD.
- Experience in 3D Drawing.
- 3-5 Years of experience.
- Organizational Skills - Strong ability to manage multiple tasks, prioritize, and coordinate logistics for visual merchandising projects.
- Attention to Detail - Keen eye for detail to ensure all visual elements are executed perfectly and reflect the brand's luxury image.
- Communication Skills - Effective verbal and written communication skills with the ability to liaise between teams and ensure clear understanding.
- Technical Skills - Basic proficiency in Adobe Creative Suite and familiarity with visual merchandising tools and equipment. Sketch up and CAD experience advantage.
- Teamwork - Ability to work well within a team, supporting the VM Manager and collaborating with designers, installers, and other team members.
- Problem-Solving - Resourceful and able to troubleshoot issues that arise during VM project execution.
- Flexibility - Willingness to adapt to changing schedules and project requirements, often working under tight deadlines.
- Business Insight - applies market and business insights in order to drive organizational objectives.
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner.
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
- Decision Quality - consistently makes timely, well-rounded and informed decisions.
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organizational problems.
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
- Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth.