Bid Office Manager

Midrand, Johannesburg
Permanent
Full-time

6 days ago

At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply.The Bid Office Manager will lead the establishment and execution of a lean, strategically focused Bid Office. The Bid Office Manager is pivotal in ensuring Pragma's sales teams are freed up to generate and close high-quality leads, while delivering best-in-class proposals and streamlining processes.
Minimum Requirements

A tertiary qualification in a relevant discipline (Bachelor's, BCom, etc.)
A minimum of 7+ years’ experience in bid management, pre-sales operations, or sales enablement.
A minimum of 7+ years’ experience with enterprise sales, B2B software/services, and automation tools.
Experience in enabling and managing partner or reseller networks in a sales or bid context is highly advantageous.
A Proven track record of leading lean, high-impact bid teams.
Strong interpersonal, coordination, and stakeholder engagement skills.

Duties & Responsibilities

Leadership & Strategy

Lead the Bid Office function, ensuring alignment with business growth, sales enablement, and proposal excellence objectives.
Design and implement scalable, efficient bid processes and automation workflows that enable rapid growth.
Drive continuous improvement across bid operations, toolsets, and collateral development.
Cross-Functional & Partner Collaboration

Partner with Sales, Strategic Solutions Architects, Product, Legal, Finance, and Marketing to deliver integrated bid responses.
Facilitate governance and alignment across Solution Groups to support structured pricing and coherent value propositions.
Manage and coordinate proposal contributions from channel and reseller partners who sell Pragma’s solutions on our behalf.
Enable these partners with access to proposal assets, pricing frameworks, and approved collateral.
Monitor partner-led bids to ensure brand compliance, solution integrity, and alignment with Pragma’s value proposition.
Act as liaison between internal teams and external partners to streamline co-bid and go-to-market activities.
Enablement & Performance

Monitor bid performance KPIs, win/loss ratios, and margin preservation metrics.
Champion the adoption of AI-driven sales and proposal tools to automate and optimise workflows.
Ensure repository and knowledge management systems support reuse and best-practice proposal development.

Pragma

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