Job Purpose The purpose of the Cash Office Clerk is to efficiently manage daily cash transac within defined operating procedures, standards and work routines.tions from Drivers and Sales Representatives, ensuring accurate reception, balancing, and documentation of funds. Additionally, the position involves providing support in banking activities, performing general administrative tasks, monitoring access and security in the Cash Office, and maintaining a clean and safe work environment for optimal functionality. Key Accountabilities and Outputs Cash Office Responsible for the daily reception and balancing of cash funds from Drivers and Sales Representatives. Issue receipts for all received funds. Assist in the banking process for all received monies. Perform general administrative tasks, including filing, checking invoices, and composing Memos for returns. Monitor and control access and security through the Cash Office Gates. Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards. Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment. Personal Hygiene: Maintain exceptional personal hygiene as per the organizations code of conduct. Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it. Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards. Follow the prescribed incident reporting procedure in case of accidents. Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMPs (Good Manufacturing Practices). Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety. Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment.General Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and are executed within the demarcated areas according to the housekeeping policy (green red and yellow areas) Conversant with relevant business information, policies, processes and procedures Maintains expected performance standards While Job Descriptions are written up for the purpose of a basic outline of the work and responsibilities associated with the Job, the Company encourages and expects all employees from time to time, to assist with work that may not be a direct part of their job descriptionQualifications and Experience Grade 12 / Matric / NQF level 4 (Essential) Upto 3 years experience (Operational Execution) FMCG Experience within a cash office environment preferable Key Qualities Communication Routine communication in connection with instructions, requests or normal work tasks Problem Solving Proactive identification of problems that are concrete and procedural, apply known solutions in line with guidelines provided or escalate more difficult problems to superiors.Behavioural Competencies Verbal Communication Able to communicate verbally in a logical manner. Takes the intended audience into account when communicating verbal information. Makes use of appropriate business language in verbal communication. Includes all relevant information in verbal arguments. Demonstrates proficiency of language in verbal communication. Interprets complex information to expresses own viewpoint in verbal communication. Concludes verbal arguments by making reference to relevant facts Decision Making Organises information to make it easier to analyse or see trends. Anticipates consequences and formulates alternatives. Establishes clear decision criteria for making informed choices. Seeks relevant information to better understand situations and problems. Conducts appropriate analysis; neither makes snap decisions or over-analyses. Sees relationships between various facts, figures or other information. Continuous Improvement Increases performance expectations when success has been achieved Seeks out sources of information, including trade associations, "best practice" companies, customers, peers, subordinates, etc. Finds ways to fast-adapt improvement ideas to work processes Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements Collaboration Helps others with their work. Meets commitments to team members or others in the organisation. Actively contributes to team discussions and the accomplishment of team work plans. Shares expertise and resources to help others address their needs. Seeks to include all those who can contribute to the most successful outcome and those who have a stake in the results. Actively keeps all stakeholders informed. Attempts to reinvigorate team processes when progress is lagging: stays engaged even when not in full agreement with the teams direction. Accountability Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track. Prepares a roadmap for success. Ensures that all who need to know, are clear about the plan. Takes full responsibility for own actions and outcomes, including mistakes. Always acts in the companys best interest, regardless of whether it is difficult or unpopular. Ensures others are on track for achieving their goals.
