Furniture Installer / Storeman

• Ensure that invoice number(s) and number of stock correspond with that on the trip sheet before loading the stock – are the products being delivered marked with corresponding invoice number
• Ensure that all stock is accounted for and no parcels have been tampered with
• Load van according drivers instructions to ensure an effective delivery.
• Group stock according invoice number.
• Stock is loaded onto vehicle in a controlled manner, ensuring no damage to, or loss, of stock items.

• Ensure that the correct stock and documentation is removed from the van.
• Greet and acknowledge the customer
• Deliver goods in a friendly and courteous manner.
• Include but not limited to – Invoices, GRN’s, Receipt books.
• Resolve customer queries in a professional manner?

• All furniture installations according to customer specifications and company processes and procedures

• Ensure all COD cash is handed to and signed off by relevant person.
• Ensure all undelivered goods and invoices are handed to and signed off by the despatch controller and re-entered on trip sheet for next delivery.
• Ensure GRN books and returns are handed to and signed off by the relevant person
• Ensure all delivered invoices and tripsheets are handed in to relevant person
• Clearing vehicle of all undelivered stock and waste before next delivery.
• COD monies are handed to relevant person on return from delivery route.
• Stock returned in conjunction with goods return notebook is handed to relevant person.
• Undelivered goods and invoices are handed to relevant person.
• Carries out all instructions and requests of the vehicle driver and management ensuring that a professional, efficient and effective customer service is provided at all times.
• Maintain the professional image of the company by wearing the required uniform and name badge.

• Matric / NQF 4
• Wholesale and retail experience / previous experience in retail, warehouse, or furniture industry
• Knowledge of furniture
• Knowledge of stock handling and delivery processes.
• Ability to work under pressure in a fast-paced environment.
• Strong communication and customer service skills.
• Must be reliable, honest, and physically fit (able to lift and carry furniture safely).
• Knowledge of PE routes and surrounding areas will be an advantage.

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