Sales and Orders Support Administrator

• Matric (a post-matric qualification in sales, business, or administration is advantageous)
• Previous sales experience, ideally within the building materials sector, is beneficial
• Excellent communication and interpersonal abilities
• Competent in Microsoft Office (Excel, Word, Outlook) and familiar with CRM software
• Strong organizational skills and effective time management
• Capable of thriving in a high-pressure, fast-paced environment while handling multiple responsibilities
• Detail-oriented with solid problem-solving skills and the ability to perform well under pressure
• Highly self-driven with a proactive mindset
• Committed to delivering excellent customer service
• Able to work independently as well as collaboratively within a team

• Actively engage with customers, handle transactions, and consistently meet sales targets
• Develop in-depth knowledge of the company’s products and services
• Manage sales-related administration, including processing credit notes and back-order reports
• Track outstanding accounts and follow up to ensure timely payments
• Coordinate and manage deliveries to ensure prompt and accurate order fulfilment
• Support inventory control through cycle counts, stock takes, and processing Goods Received Notes (GRNs)
• Assist in preparing sales reports and performing general administrative duties

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