Meter Reader

Cape Town, Western Cape
Permanent
Full-time

1 day ago

Faircape Utility Solutions, part of the Faircape Group, provides a full suite of utility management services to homes, businesses, and industries. As part of a well-established and diverse organisation, our teams benefit from excellent support from a wide range of professionals across the Group. This collaborative environment ensures you are never working in isolation - you'll have the backing of colleagues in engineering, finance, operations, and healthcare, all committed to operational excellence.We are seeking a Meter Reader to join our Claremont-based team and play a vital role in ensuring accurate meter data and smooth utility operations.This is an excellent opportunity for a detail-oriented individual who enjoys working independently, while also contributing to a larger, professional team effort.Responsibilities:

Above-market salaries - your skills are valued.
Quarterly performance bonuses - rewarded for results.
Long service leave - recognition of your loyalty.
Onsite Barista - free hot drinks to keep you energised ☕.
Subsidised vending machine snacks - affordable quick bites.
Discounted internet (ISP) packages - stay connected at reduced rates
Flexi-time (06h30 - 18h30) - supporting work-life balance.
Subsidised parking - hassle-free commuting.

Key responsibilities of this role include:

Accurately capture electricity meter readings across residential, commercial, and industrial sites.
Identify and report irregular consumption patterns or suspected faults.
Ensure all readings are logged correctly into the central system for billing and compliance purposes.

Perform routine water meter checks at designated properties.
Detects and escalates anomalies such as suspected leaks, tampering, or unregistered usage.
Record readings clearly and systematically to support operational accuracy.

Adhere strictly to Faircape's operating procedures and safety standards while on-site.
Handle sensitive property access with professionalism, integrity, and discretion.
Provide accurate data that supports financial and operational decision-making.
Support facility teams with ad-hoc operational tasks when not engaged in meter routes.

Collaborate with colleagues to ensure seamless service delivery across the Group.

Qualifications

Basic Electrical Training (N1-N3 Electrical Engineering) advantageous
Health & Safety Training (OHS Compliance Certificates) advantageous
Technical short courses in utility metering (some private training providers offer 3-5 day courses in water and electricity meter reading, smart metering, and AMR/AMI systems).

Experience and knowledge

Previous meter reading experience is essential.
Previous data analysis/processing experience (advantageous)
Knowledge of meters and basic electrical background is advantageous.

Skills and attributes

Accuracy & Attention to Detail - must ensure readings are correct, as these impact billing and operational data.
Time Management & Reliability - ability to complete routes and readings within strict deadlines.
Independence & Initiative - comfortable working unsupervised while taking ownership of tasks and reporting issues promptly.
Communication Skills - able to interact politely with tenants, clients, and colleagues, and escalate issues clearly.
Problem-Solving - capable of identifying irregularities and suggesting solutions or escalating appropriately.
Technical Aptitude - practical understanding of utility meters and willingness to learn new systems.
Adaptability - flexible to assist with generator checks, refuelling, and other ad-hoc duties when required.

Specific requirements

Must have a valid drivers license
No criminal and credit record
Two written references

Normal working hours are Mondays to Fridays from 08h00 until 17h00. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers above market-related salaries. The amount offered will be dependent on qualifications, experience, and other market-related factors.Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful

Faircape Group

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