Head of Human Resources - homechoice

• Translate the HR strategy into actionable plans with measurable outcomes and facilitate the development of best practices for operational excellence.
• Collaborate with senior management and key stakeholders to implement strategies that attract, retain, develop, and incentivize employees to meet evolving business needs.
• Foster a skilled workforce and positive workplace environment to become an Employer of Choice and drive high-performance organization.
• Ensure that all HR practices comply with legislative requirements and promote fair employment relationships.
• Continually measure the success of people management strategy and solutions in contributing to the achievement of business objectives and interpret these results to inform future actions.
• Engage with internal and external stakeholders to cultivate strategic business partnerships and align future plans with emerging trends.
• Partner with business units to understand key performance issues and objectives, aligning workforce needs with current and future business challenges.
• Work with HR COE functions to develop and implement best practice people management solutions and coach business unit managers in their implementation to realize business benefits.
• Interpret key HR metrics and insights that are important for business partners and provide regular feedback to add value to, and guide business decisions.
• Develop and manage policies, procedures, and practices for effectively managing employees in the organisation and ensuring compliance.
• Oversee and coordinate HR business partners and support COE areas to ensure the smooth delivery of HR services and initiatives throughout the organization.
• Oversee talent management and recruitment for the entire business unit to ensure the hiring of appropriately skilled staff for key positions.
• Collaborate with the business to identify and implement cost-saving measures, ensuring the organization's sustained profitability.
• Encourage and reinforce the organisation's values through driving Pulse Survey action plans and leadership principles and philosophy.
• Act as a change agent by delivering clear and effective communication to foster understanding of change, thereby securing stakeholder buy-in.
• Set objectives and provide guidance within the designated area. Supervise performance, implement HR processes, drive operational excellence, and foster a culture of high performance and accountability aligned with company values.
• Ensure equality and non-discrimination in HR processes, represent management on EE committees, develop and implement EE plans, report annually, and coordinate consultation processes and legislative reporting.
• Manage budgets and monitor expenses ensuring expenditure is within approved budgets.
• Ensure compliance with all Safety, Health, Environmental and all other applicable regulatory statutes, and all other safety and quality processes for the area of responsibility/work.

• Relevant Human Resources related Bachelor's Degree (3 years) / NQF level 7
• A postgraduate leadership or business management-related qualification would be highly beneficial
• Human Resources experience at a senior management level of at least 8 years
• Direct Retail and/or Credit Operations experience (non-negotiable)

• Insights driven
• Influential
• Intuitive
• Innovative
• Accountability

• Strategy Focused
• Building Trust
• Collaboration
• Decision-making/Problem-solving
• Facilitating change

• Providing expert advice
• Communication
• Cross-functional awareness
• Customer focused

• Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• play as a team

• Be helpful
• Be inclusive
• Find the fun

HomeChoice