
FRANCHISE MANAGER / RESTAURANT OPERATIONS MANAGER (NELSPRUIT)
- Nelspruit, Mpumalanga
- Permanent
- Full-time
- Formal Education: Preferably holds a suitable/appropriate tertiary qualification that provides a solid foundation in business management, hospitality, or a related field.
- Experience: Possesses a minimum of 5 years of experience in franchising management and restaurant operations. Understands the dynamics of the quick-service and casual dining industry.
- Computer Literacy: Proficient in using various computer applications and restaurant management software.
- Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate with diverse stakeholders, including franchisees, employees, and corporate teams.
- Presentability: Maintains a highly presentable appearance and professional demeanor, representing the brand at all times.
- Business Acumen: Demonstrates a strong understanding of business principles and the ability to make informed decisions that drive profitability and growth.
- Negotiation Skills: Possesses strong negotiation skills to effectively manage agreements with franchisees, suppliers, and other business partners.
- Operational Bias: Exhibits a "hands-on" operational bias, with a focus on ensuring smooth day-to-day operations and maintaining quality standards.
- Flexibility: Willingness to travel extensively and work outside of normal business hours when necessary to support franchisees and handle operational requirements.
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